Penalty claim complaints

Complaints can be submitted using the complaint form available on the EuroPark website reklamacje.europark.pl, to the e-mail address: reklamacje@europark.pl, by post, as well as via any other communication channel. EuroPark will process the complaint within 14 days of its receipt and provide a reply by post or to the indicated e-mail address.

The complaint must contain the following information:

• the penalty claim number,
• car registration number,
• copy/scan of the parking ticket,
• described reason of complaint,
• and contact data of the vehicle owner/user - name, surname, e-mail address or postal address.